Terms and conditions of use

Introduction

These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and Harmony Headwraps, the owner and operator of this Website. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.

In these terms and conditions, User or Users means any third party that accesses the Website and is not either (i) employed by  Harmony Headwraps  and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to  Harmony Headwraps  and accessing the Website in connection with the provision of such services.

You must be at least 18 years of age to use this Website. By using the Website and agreeing to these terms and conditions, you represent and warrant that you are at least 18 years of age.

Intellectual property and acceptable use

  1. All Content included on the Website, unless uploaded by Users, is the property of  Harmony Headwraps,  our affiliates or other relevant third parties. In these terms and conditions, Content means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this Website, including any such content uploaded by Users. By continuing to use the Website you acknowledge that such Content is protected by copyright, trademarks, database rights and other intellectual property rights. Nothing on this site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the site without the owner's prior written permission

  2. You may, for your own personal, non-commercial use only, do the following:

    1. retrieve, display and view the Content on a computer screen

  3. You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes any Content without the written permission of  Harmony Headwraps. 

Prohibited use

  1. You may not use the Website for any of the following purposes:

    1. in any way which causes, or may cause, damage to the Website or interferes with any other person's use or enjoyment of the Website;

    2. in any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law, regulation, governmental order;

    3. making, transmitting or storing electronic copies of Content protected by copyright without the permission of the owner.

Registration

  1. You must ensure that the details provided by you on registration or at any time are correct and complete.

  1. You must inform us immediately of any changes to the information that you provide when registering by updating your personal details to ensure we can communicate with you effectively.

  1. We may suspend or cancel your registration with immediate effect for any reasonable purposes or if you breach these terms and conditions.

  1. You may cancel your registration at any time by informing us in writing to the address at the end of these terms and conditions. If you do so, you must immediately stop using the Website. Cancellation or suspension of your registration does not affect any statutory rights.

Password and security

  1. When you register on this Website, you will be asked to create a password, which you should keep confidential and not disclose or share with anyone.

  1. If we have reason to believe that there is or is likely to be any misuse of the Website or breach of security, we may require you to change your password or suspend your account.

Links to other websites

  1. This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of  Harmony Headwraps  or that of our affiliates.

  1. We assume no responsibility for the content of such Websites and disclaim liability for any and all forms of loss or damage arising out of the use of them.

  1. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

Privacy Policy and Cookies Policy

  1. Use of the Website is also governed by our Privacy Policy and Cookies Policy, which are incorporated into these terms and conditions by this reference. To view the Privacy Policy and Cookies Policy, please click on the following: https://harmonyheadwraps.co.uk/content/2-privacy-notice

Availability of the Website and disclaimers

  1. Any online facilities, tools, services or information that  Harmony Headwraps  makes available through the Website (the Service) is provided "as is" and on an "as available" basis. We give no warranty that the Service will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.  Harmony Headwraps  is under no obligation to update information on the Website.

  1. Whilst  Harmony Headwraps  uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, we give no warranty or guaranty in that regard and all Users take responsibility for their own security, that of their personal details and their computers.

  1.  Harmony Headwraps  accepts no liability for any disruption or non-availability of the Website.

  1.  Harmony Headwraps  reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.

Limitation of liability

  1. Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from our or your negligence, as applicable; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; or (c) limit or exclude any of our or your liabilities in any way that is not permitted under applicable law.

  1. We will not be liable to you in respect of any losses arising out of events beyond our reasonable control.

  1. To the maximum extent permitted by law,  Harmony Headwraps  accepts no liability for any of the following:

    1. any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill or commercial opportunities;

    2. loss or corruption of any data, database or software;

    3. any special, indirect or consequential loss or damage.

General

  1. You may not transfer any of your rights under these terms and conditions to any other person. We may transfer our rights under these terms and conditions where we reasonably believe your rights will not be affected.

  1. These terms and conditions may be varied by us from time to time. Such revised terms will apply to the Website from the date of publication. Users should check the terms and conditions regularly to ensure familiarity with the then current version.

  1. These terms and conditions    together with the Privacy Policy and Cookies Policy  contain the whole agreement between the parties relating to its subject matter and supersede all prior discussions, arrangements or agreements that might have taken place in relation to the terms and conditions.

  1. The Contracts (Rights of Third Parties) Act 1999 shall not apply to these terms and conditions and no third party will have any right to enforce or rely on any provision of these terms and conditions.

  1. If any court or competent authority finds that any provision of these terms and conditions (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these terms and conditions will not be affected.

  1. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

  1. This Agreement shall be governed by and interpreted according to the law of England and Wales and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.

 
Harmony Headwraps Ltd, Registrered in England and Wales, company number 0667519. Registered office as above.

Right to Cancel

Before Shipping

Once your order has been placed, we cannot accept cancellations.

However, we are sympathetic to our customers and know mistakes and unforseen circumstances happen! If you email us we may be able to help, but cancellations are not guaranteed and all decisions are at the manager's discretion. This depends on how long since the order was placed and how far along in the processing queue it is.

If you have ordered a custom made item, and materials have been purchased or manufacturing has commenced, we cannot accept cancellations under any circumstances.

If an order is accepted for cancellation, it will be partially refunded to your original payment method or store credit will be issued.

Within 24 hours of ordering, processing not yet in progress: refund less 5% cancellation charge or store credit for full value

After 24 hours of ordering and/or processing in progress: refund less cancellation charge of 10-30% or store credit less cancellation charge of 5-25% depending on how far along your order has been processed.

We are a tiny business and need to cover our costs in time, overheads, and packaging, and cancellation charges are made to reflect this only.


After Shipping

Under UK law, you have the right to return items* within 14 days without giving any reason. The cancellation period will expire after 14 days from the day of delivery.

*Items that are personalised or custom-made can only be refunded if they are faulty.

If you wish to return an item, please let us know in a clear statement either by email (see point 29), our contact form, or via your account, within the cancellation period.

If you return items, we will reimburse to you the cost of the items returned as long as they are in new unused condition. Items which have clearly been worn or are damaged will be partially refunded at our discretion, or store credit will be issued. You are responsible for return shipping costs.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we take receipt of the returned goods in new condition.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

This does not affect your statutory rights.